Healthy. Safe. Fun — Every Chew Counts.
Frequently Asked Questions
Product & Ingredients
What ingredients are used in MON2SUN treats?
All treats are made with real meat and natural ingredients—no artificial flavors, colors, or preservatives.
Where are the treats made? Are they safe?
All MON2SUN treats are made in certified facilities with rigorous safety and quality testing.
Usage & Suitability
How do I choose the right treat size for my dog?
Selecting the right size is crucial for your dog's safety and enjoyment. For small dogs, go for the smaller treats that are easy for them to chew and digest. Medium-sized dogs need treats that are a bit larger but still manageable, while large dogs can handle bigger treats. Always check the size recommendations on our packaging to ensure the perfect fit for your furry friend.
Can I use these treats for training my dog?
Absolutely! Many of our treats, like the meaty ones and biscuits, are perfect for training sessions. They're bite-sized and irresistible to dogs, making it easy to reward good behavior. Just remember to keep an eye on the total amount given in a day to avoid overfeeding.
Are the dental treats effective for cleaning my dog's teeth?
Yes, our dental treats are specifically designed to help clean your dog's teeth. The texture and shape of these treats are meant to scrub away plaque and tartar as your dog chews. They're a great addition to your dog's oral care routine and can help keep their teeth healthy and strong.
Orders & Shipping
How long does it take to receive my order after I place it?
We strive to get your order to you as quickly as possible. Generally, it takes about 5-7 business days for processing and shipping within the continental US. Once your order is shipped, you'll receive a tracking number so you can keep an eye on its progress.
Do you ship internationally?
At the moment, we primarily ship within the US. However, we're always looking to expand our reach. If you're interested in international shipping, feel free to drop us a line, and we'll see what we can do.
What if my order arrives damaged or incomplete?
We're really sorry to hear that! If the item arrives damaged or defective, you can request a refund or replacement through "Your Orders" by providing an image that shows the item and its defects.Please contact our customer support team within 7 days of receiving it. We'll work with you to resolve the issue.
Returns & Guarantee
What is your return policy for treats?
Our mission is to serve happiness to people and pets. All our products come with a 100% Happiness Guarantee. If you and your pet aren’t completely satisfied, please contact us to receive a prompt refund or replacement. Our Customer Care team wants to address any questions, comments or concerns you may have. Please contact us at support@mon2sunday.com
Can I get a refund if my dog has an allergic reaction to a treat?
We're really sorry to hear that your dog had an allergic reaction. While our treats are made with natural ingredients, some dogs may still have sensitivities. In this case, please contact us with the details, and we'll work with you to determine the best course of action, which may include a refund or replacement.
General
How should I store the treats to keep them fresh?
To keep our treats fresh and delicious, store them in a cool, dry place away from direct sunlight. Make sure the packaging is sealed properly after each use. If you have any treats left over, you can also transfer them to an airtight container for added protection.
Are your treats suitable for dogs with sensitive stomachs?
Many of our treats, especially the ones made with easily digestible ingredients like chicken liver and vegetables, are gentle on sensitive stomachs. However, every dog is different, so it's always a good idea to introduce new treats gradually and monitor your dog's reaction.
Can I give these treats to my puppy?
Our treats are generally safe for puppies, but it's important to choose the right size and type based on their age and size. For very young puppies, opt for softer, smaller treats that are easy to chew. Always consult with your veterinarian if you have any concerns about introducing new treats to your puppy's diet.
We have all the answers to all your frequently asked questions, but if you can't find your answer here feel free to contact us.
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